Shipping Methods

General Information

Packaging Box

We only provide one (1) packaging box per order and a small cloth bag included inside. Requests for additional packaging box or cloth bag may require extra fee.

Shipping Schedules

Our partner courier only ships items from Monday to Saturday, but we accept orders anytime of the day, any day of the week.

Our Partner Couriers and Shipping Fees

For our PH based customers, we ship via the following:

  • Standard Shipping, 3-7 days: ₱99, Payo Asia
  • Express Shipping, Paid orders only, 1-3 days: ₱199, LBC
  • Same-Day Delivery, Paid orders only in Metro Manila: ₱299, Grab Express

For our International based customers, we ship via DHL.

  • International Shipping, 7-14 days: Ranging from $75 USD - $80 USD, depending on currency exchange
 

Order to Shipping Step-by-step Guide

    1. Orders from our website will enter our shop database.
    2. The customer will receive an email regarding his order verification together with the product details and cost.
    3. The customer’s order will be processed to be shipped the next possible day unless it’s a Sunday or holiday.
    4. Once we have shipped the customer’s order to our courier, the customer will receive a shipment email regarding the complete details inclusive of the package’s tracking number and our courier service’s website.
    5. Depending on the courier’s capacity, weather, and location of the delivery, it will take approximately 2 days to a few days for delivery. (See next details below)

     

    Estimated Standard Delivery Durations

    For PH based customers:

    • Metro Manila: 2-3 days
    • Provincial (Luzon): 3-4 days
    • Provincial (Visayas/Mindanao): 4-7 days

    For International based customers:

    • Worldwide: 7-14 days

    Please be informed that the above expected delivery days are the usual and estimated delivery duration only. Any external factors or interventions (Please see the list of examples below) may affect the delivery duration and cause delay.

    1. Natural disasters like typhoons, floods, or earthquakes
    2. Internal delay from our courier such as change of management or no available riders (pickup/delivery personnel)
    3. (Provincial) Airline interventions, such as an airline’s failure to load packages on time

    Rest assured if any delays do happen, Calypso PH is ready to assist you until you receive your package.

    Important Note

    Calypso PH DOES NOT deliver the packages. We do have courier partners that we work closely with to provide the most efficient service for our customers. Depending on the location, the package may switch between different courier services. We do not have control over the courier’s services and such that any delay from the estimated delivery date is not Calypso PH’s responsibility, we will however assist in tracking the packages until it arrives in the designated address.

     

    For More Information

    To know more about our Shipping and Refund Policies, kindly click the links below: